2 Jobs at NAVTOR India on jobs.mojob.io

NAVTOR India

Brief Description Support Analyst is responsible for providing primary technical support for company customers and end-users i.e., Vessels. One of their primary jobs is to respond to service tickets and assist with all technical related issues including software installations, hardware malfunctions, network failures & operational issues (under guidance from SME). Job Overview, Roles & Key Responsibilities • Provide product support, assistance to customers & update status on the dashboard promptly. • Responding to technical support tickets under guidance of SME. • Create vessel configurations. • Carry out and oversee installations on board. • Maintain documentations for all support activities including product development, enhancement, and marketing activities. • Provide product trainings to staffs and customers. • Document all support activities, customer issues and resolutions for ready reference. • Identifying the nature of the hardware, software, or networking issue and escalate it to concerned team with assistance of Manager. • Managing client wise progress status for trial vessels & follow up on the pending items. • Rotational Support (as per the roster) to customer on weekends. • Navbox Backoffice Operations • Adhere to the process document and Guidelines without deviations. • Achieve agreed KPI’s given by the reporting Manager. • Any Ad-hoc Function as assigned by the reporting Manager Minimum Qualifications: Graduation in IT from A or B grade colleges with Good academic scores. Trainee Marine Engineer with a minimum sailing experience of 6 months. Required Skills/Behaviors to be successful in this role a) Excellent communication skills, verbal, and written ability to thrive in a deadline-driven, team environment, while also delivering results. Driven, enthusiastic, and highly motivated high attention to detail and ability to multitask. b) Familiarity with networking systems, protocols & knowledge of remote desktop support systems c) Well conversant with Microsoft Office package & tech savvy to pick up technical details and make efficient use of various software’s & dashboards once training is imparted. d) Willingness to respond to out of hours calls/emails relating to urgent queries is a requirement for this role. We can offer A chance to join an engaging team of brilliant people with in-depth expertise and industry experience An opportunity to make an impact on the decarbonization of the shipping industry Competitive benefits Innovative tasks and development Development possibilities

33d

NAVTOR India

Senior Software Engineer

Software development • India

Communication

Commitment

Attention to details

Accepting criticism and guidance

Full Stack Developer

Angular

Demonstrating curiosity

Demonstrate willingness to learn

JOB SUMMARY A Software Developer must build, design, and implement functional programs. You will work with other Developers and Product Managers throughout the software development life cycle. In this role, you should be a team player with a keen eye for detail, strong problem-solving skills, and a good sense of design. Your goal will be to design and build efficient, scalable programs and systems that effectively serve user needs. As a Senior Software Engineer, you'll work in a constantly evolving environment, driven by technological advances and the strategic direction of the organization. You'll be responsible for designing architecture, creating, maintaining, auditing, and improving systems to meet user and business needs—often in collaboration with systems analysts or architects—while testing both hardware and software systems to diagnose and resolve issues. The role also includes designing system components, writing diagnostic programs, and developing clean, efficient code for operating systems and software to ensure performance and reliability. You’ll also be expected to make informed design and development recommendations for future system enhancements. Job Overview, Roles & Key Responsibilities Senior Software Engineer is accountable for: Designing and developing scalable, maintainable C# APIs. Designing and building Angular applications optimized for mobile and tablet form factors. Collaborating with architects and product managers to design application workflows, user interfaces, and overall system architecture. Debugging and resolving issues using modern tools and techniques to identify the root cause of production problems. Performing database operations, including schema design, query optimization, and data integrity checks. Creating and maintaining CI pipelines, release processes, and automated deployment workflows. Developing scripts, tools, and utilities to automate tasks and detect issues proactively. Ensuring all design and implementation decisions align with system performance, security, and scalability requirements. Contributing to code and design reviews to maintain code quality and adherence to best practices. Performing other duties as assigned, with a focus on continuous improvement and innovation. Minimum Qualifications: Must have Graduation/Post Graduation in Computer Science from A or B grade colleges with Good academic scores. Must have at least 7-10 years relevant work experience with development background. Must have Coding skill on C#, sql server and C# entity framework Must have Over 3 years of experience in front-end web development with strong programming skills in HTML5, CSS3, SASS/LESS, Bootstrap Proficient in using modern front-end tools and workflows including Redux, Webpack, Angular CLI, and Gulp for efficient and scalable application development. Experienced in code refactoring to improve performance and maintainability, while ensuring adherence to coding standards and industry best practices. Must have Experience designing and implementing web services (REST, GraphQL, etc) Must have experience Conducting code reviews Must have Understanding and applying SOLID principles Must have experience Working with microservices architecture Hands-on experience in designing and implementing scalable solutions Must have Experience with client-side architecture and design patterns Must have Habit of writing clean C# code that is easy to read Required Skills/Behaviors to be successful in this role Excellent communication skills, verbal, and written Ability to thrive in a deadline-driven, team environment, while also delivering results. Driven, enthusiastic, and highly motivated, high attention to detail and ability to multitask. Must have Exceptional learning skills We can offer A chance to join an engaging team of brilliant people with in-depth expertise and industry experience An opportunity to make an impact on the decarbonization of the shipping industry Competitive benefits Innovative tasks and development Development possibilities

60d

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