Data Analyst, Vessel Performance and Analytics

About job
Are you passionate about turning data into insights, solving complex problems, and building smarter ways of working? Join our team and play a key role in developing data-driven solutions that help improve operational performance and support the shipping industry's journey toward a more sustainable future.
This is an exciting opportunity to work with analytics, automation, AI-powered technologies, and business-critical applications while collaborating with experienced professionals across global teams.
Job Roles and Responsibilities:
Maintain and ensure the reliable day-to-day operation, upkeep, and continuous improvement of the Data Analysis Tool (DAT).
Enhance existing DAT functionalities and develop new analytical features based on operational requirements.
Prepare Freshdesk analyses, dashboards, and statistics to support workload monitoring, trend identification, and process improvement.
Independently test new developments reported as completed by the DevOps team and document results, gaps, defects, and follow-up requirements.
Learn the vessel performance analyst workflow and support in offline reports for ENC clients.
Identify repetitive manual activities across department and support the design, development, testing, and implementation of suitable automations.
Minimum Qualifications:
Bachelor's degree in Data Science, Computer Science, Information Technology, Engineering, Statistics, or a related field.
Hands-on experience, internships, academic projects, or professional exposure in data analysis, analytics, application support, or automation.
Strong proficiency in Power BI or similar business intelligence and data visualization tools.
Ability to perform structured software testing and clearly document findings, defects, and recommendations.
Strong analytical thinking and problem-solving skills with a keen attention to detail.
Nice to Have
Experience with Freshdesk Analytics or customer support reporting platforms.
Knowledge of AI, Machine Learning, Large Language Models (LLMs), Process Automation, or Generative AI tools.
Exposure to maritime technology, vessel performance analysis, or shipping operations.
Familiarity with SQL, data modeling, reporting, or workflow automation tools.
Who You Are
✅ Curious and eager to learn new technologies
✅ Analytical and data-driven in your approach
✅ Detail-oriented with excellent organizational skills
✅ Comfortable working independently and collaborating with global teams
✅ Flexible and adaptable when working across different time zones
✅ Passionate about innovation, automation, and continuous improvement
Why Join Us?
✅ Work on meaningful projects with real business impact
✅ Learn and grow with a highly skilled global team
✅ Explore cutting-edge technologies, including AI and automation
✅ Contribute to the digital transformation and decarbonization of the shipping industry
✅ Competitive compensation and development opportunities
About NAVTOR India
NAVTOR is a leading force within maritime technology, providing innovative e-Navigation and performance solutions for the maritime sector. Through the application of cutting-edge digital technology, NAVTOR’s team makes life easier for navigators, while enhancing safety, transparency and efficiency for shipowners, ship managers and operators. In 2012 NAVTOR released the world’s first type approved Pay As You Sail ENC service, and followed in 2014 with the launch of NavStation, the world’s first digital chart table. Headquartered in Egersund, Norway, NAVTOR has grown quickly and established a network of subsidiaries and distributors worldwide, spanning Norway, Sweden, Denmark, Germany, Greece, Poland, Singapore, Japan, the United States, India and the United Kingdom.
Our values are: Dedicated, Accountable, and Bold - We invite you to be a part of a community where our values drive everything we do.
